FAQ’S

  • Lobby Information/Pre-show Events

    • One hour before most showtimes we encourage patrons to gather in our lobby with friends and family where we offer free pre-show music and/or activities. Please refer to the Community Engagement page on our website for details.

    • We have a full bar as well as snacks/desserts for purchase that you can bring upstairs and enjoy during the show!

  • Water station

    • We have a water station at our theatre. You can either bring your own refillable water bottle from home, use one of the biodegradable cups we provide, or purchase your own THT-branded reusable water bottle at concessions.

  • Parking

    • Street parking is available on School Street, but can fill quickly. Alternate options nearby include: the underground parking lot across the street at 911 Moraga Rd or the outdoor paid parking lot located at 945 Moraga Rd (about a 2min walk away ). We do still recommend arriving early.

  • Wheelchair access

    • We have an elevator in our lobby that goes directly upstairs to our theatre.

    • Wheelchair accessible parking is available on a first come, first served basis.

    • We have wheelchair accessible seating in our theatre. Those specific seats are:

      • A 11 & A 13 : open space available that fit two wheelchairs

      • A 1 & G 1 : seats in our house with a raisable arm

  • Late Seating

    • We do our best to start shows and events on time. We cannot guarantee latecomers will be seated before Intermission. Subject to availability we may be able to offer you tickets to another performance. Refunds will not be issued to late arrivals. Please come early and enjoy refreshments in the lobby before the show!

  • Weather

    • Town Hall Theatre is nearly 110 years old, and doesn't have the best insulation or climate control system. We do our best to keep the lobby and seating areas as comfortable as possible, but advise patrons to dress warmly in the winter and coolly in the summer.

  • Theatre Club

    • Theatre Club is talk back following certain performances with the cast and some of the production team. Enjoy a complimentary glass of wine while getting a behind the scenes look at how theatre is made here at Town Hall.